Caroline OliverCaroline Oliver, CEO

Caroline Oliver’s experience with the Policy Governance approach to purposeful, effective and ethical board leadership, and board leadership in general, spans over thirty years. Today she has an international consultancy with a client base in the UK, North America, and beyond.

Caroline’s extensive client list includes colleges, hospitals, membership associations, charities, professional regulatory health organizations and faith based organizations.

Her first book, of which she was general editor, was The Policy Governance Fieldbook: Practical Lessons, Tips, and Tools from the Experiences of Real-World Boards. It was published by Jossey Bass Publishers Inc. in 1999 and involved bringing together a team of consultants and practitioners to study the work of eleven not for profit organizations. Her second book, Corporate Boards That Create Value, was co-authored with the creator of Policy Governance, John Carver, and published in 2002 by Jossey Bass Publishers Inc. Her latest book, Getting Started with Policy Governance – Bringing Purpose, Integrity and Efficiency to Your Board, was published in 2009, also by Jossey Bass Publishers Inc. She is the current Managing Editor of the bi-monthly journal Board Leadership published by Wiley Periodicals Inc and author of numerous articles on governance topics.

Caroline is the current Chair of the UK Policy Governance Association, board member of the International Policy Governance Association, chief executive of Good to Govern and a member of The Xylem Group. She is also currently engaged in helping to write a new British Standard on governance due to be published by the British Standards Institute (BSI) in 2013.

Caroline is assisted in her role as CEO of IPGA by the following:

Managing Director - Michael Palmer

Michael Palmer founded Treeline Associates, Inc. as an association management company in 1998 and became Managing Director of IPGA from September 1, 2014.

As Managing Director, Michael is accountable to IPGA's CEO for all aspects of the administration of the association, event promotion and logistics, membership and sponsorship development and strategic advice.

Michael has successfully founded and built both private sector and nonprofit organizations and is a member of the American Society of Association Executives (ASAE) and the Michigan Society of Association Executives (MSAE). He has served on two leadership committees in ASAE and two committees for the Association Management Company Institute (AMCI). He is the past President of the Lake Orion Education Foundation and a Director of the Lake Orion Rotary Club (of which he is a charter member). In 2007 Palmer received an Outstanding Alumni Service Award from Michigan State University for his work in the travel industry. Michael has a B.A. from Michigan State University and an M.B.A. from the University of South Florida. Treeline Associates Inc. are full members of AMC Institute.

Michael is based in Michigan, USA, and can be contacted at: or by phone at: ++(1) 734 239-8002

Administrative Assistant - Nicole Smith

Nicole can be contacted at: or by phone at : ++ (1) 734 239-8002

IPGA’s website was designed by Brian Booth

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